A Resident's Guide for Creating Safe and Walkable Communities

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Chapter 2: Who can help me make my neighborhood a safer place to walk?

Step 4: Contact agency representatives and present your case

Developing a relationship with transportation professionals will help ensure they understand the issues and have the information needed to make informed decisions. All public agencies in charge of roadway improvements have a public process that will allow you to participate in the decision-making at some level. Here are a few tips to ensure that your efforts are effective:

  • Make contact in person or via phone, even if you send a letter or email.
  • Be brief, rational, reasonable, and to the point. Offer to provide the documentation or evidence you have collected related to the problem.
  • Ask for specific actions or state a specific problem—what is the concern, and how do you think it could be handled?
  • Consider scheduling a brief walking tour to illustrate your points. Try to schedule your walk during a time when the problems are evident.
  • Listen carefully to their concerns and issues and try to find common ground.
  • Follow up. Be persistent.

 

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Program Contact

Tamara Redmon

202-366-4077

Dick Schaffer

202-366-2176

What's New

The FHWA Safety Office is continually developing new materials to assist states, localities and citizens in improving pedestrian and bicycle safety. The materials listed on this page were completed recently.

Examples of State/Local Pedestrian Safety Action Plans

Pedestrian Forum - Fall 2009

LTAP/TTAP Interchange, Tamara Redmon

Evaluation of the Focused Approach to Pedestrian Safety Program (PDF 225 KB)

“Not in Roadway” Pedestrian and Bicycle Crashes (PDF 132 KB)

How to Develop a Pedestrian Safety Action Plan (PDF 5.14 MB)

FHWA Guidance Memo Contains Provisions to Improve Pedestrian Safety

Toolbox of Countermeasures and Their Potential Effectiveness for Pedestrian Crashes

Pedestrian Safety Guide for Transit Agencies

Evaluation of Pedestrian Countermeasures in Three Cities: San Francisco, Las Vegas and Miami

Pedestrian Road Safety Audit Guidelines and Prompt Lists