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FHWA Home / Safety / Roadway Safety Professional Capacity Building / P2P Technical Assistance / Preparing for the Update of New Hampshire's Strategic Highway Safety Plan

Preparing for the Update of New Hampshire's Strategic Highway Safety Plan

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An RSPCB Peer Exchange

About the Peer Exchange

FHWA's RSPCB Peer-to-Peer (P2P) Program supports and sponsors peer exchanges and workshops hosted by agencies.

May 18-19, 2011

Concord, New Hampshire

New Hampshire Department of Transportation

Key Participants

New Hampshire Highway Safety Agency

New Hampshire State Police

New Hampshire Department of Motor Vehicles

New Hampshire Bureau of Turnpikes

New Hampshire Department of Health and Human Services

New Hampshire Department of Justice

New Hampshire State Liquor Commission

Federal Motor Carrier Safety Administration

National Highway Traffic Safety Administration

Pennsylvania Department of Transportation

Utah Department of Transportation

Washington State Department of Transportation

FHWA New Hampshire Division Office

FHWA Office of Safety

FHWA Resource Center

U.S. DOT Volpe Center

FHWA's Office of Safety sponsors P2P events.
Learn more

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Table of Contents

1. Introduction

2. Preparing for New Hampshire's Peer Event

3. Proceedings for New Hampshire's Peer Event

4. Key Findings and Lessons Learned

5. Feedback and Suggestions

Appendix A: Event Presenters, Planners, and Registrants

Appendix B: Agenda

Appendix C: Example Emphasis Area – Roadway Departure

1. Introduction

This report provides a summary of a peer exchange sponsored by the New Hampshire Department of Transportation (NHDOT) that focused on updating New Hampshire's Strategic Highway Safety Plan (SHSP) and establishing a Toward Zero Deaths (TZD) initiative in the State.

NHDOT applied to the Roadway Safety Professional Capacity Building (RSPCB) Peer-to-Peer (P2P) Program in an effort to build consensus around an updated SHSP. Deciding to apply for technical assistance resulted from NHDOT's participation at a P2P event hosted by the Vermont Agency of Transportation. NHDOT's overarching goal for their P2P event was engaging State highway safety stakeholders in an open dialogue to identify opportunities for cooperation.

NHDOT's objectives in requesting the peer exchange were to:

The event focused on sharing information and best practices for developing and implementing an effective SHSP. In selecting peers, NHDOT sought States with strong data collection and analysis capabilities, experience with SHSP marketing campaigns, and success sustaining and implementing the SHSP. Selected peers at the event included the Utah Department of Transportation (UDOT) and the Washington State Department of Transportation (WSDOT). Pennsylvania Department of Transportation (PennDOT) presented via web conference.

Through discussions and breakout sessions following the peer presentations, New Hampshire's safety stakeholders identified emphasis-area teams and champions and established preliminary goals, strategies, performance metrics, and timelines. Stakeholders also analyzed New Hampshire's current SHSP, highlighting strengths, weaknesses, and opportunities for improvement.

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2. Preparing for New Hampshire's Peer Event

The success of New Hampshire's peer event was due to the proactive efforts of NHDOT and the FHWA New Hampshire Division Office. NHDOT applied for its peer exchange within days of returning from a similar event in Vermont and assumed an extraordinary level of responsibility for planning the event and managing its logistics. Key staff from NHDOT, FHWA New Hampshire Division Office, and the FHWA Office of Safety spent four months preparing for the peer exchange. The process included the following steps:

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3. Proceedings for New Hampshire's Peer Event

The purpose of the workshop was to prepare for updating the SHSP and re-engage New Hampshire's highway safety stakeholders. Since the release of New Hampshire's previous SHSP in 2007, NHDOT noticed innovative practices among agencies in other States, including extensive use of performance tracking measures, engagement with the public through marketing campaigns, and the emergence of initiatives focused on Zero Deaths targets. NHDOT's goals for the peer exchange included learning from other States' experiences and incorporating successful elements into New Hampshire's SHSP update.

Workshop participants included 49 professionals representing 30 organizations and the four "E's" (engineering, enforcement, education, and emergency services) (see Appendix A for a complete list of participants). The peer exchange began with welcoming remarks from leadership of NHDOT, the New Hampshire Department of Safety (NHDOS), and the New Hampshire Highway Safety Agency (NHHSA) (see Appendix B for the agenda). Staff from the FHWA New Hampshire Division Office, NHDOS, and NHDOT then presented an overview of the workshop and background information about highway safety in New Hampshire. Next, peer agencies discussed their experience and perspective on creating a successful SHSP. Following the peer presentations on day one, breakout groups assessed the strengths and weaknesses of New Hampshire's current SHSP and opportunities for improvement. The following day, breakout groups reconvened to determine membership in a SHSP Core Group and confirm emphasis areas for the updated plan.


The NHDOT Commissioner welcomed participants to the peer exchange and emphasized NHDOT's commitment to safety. He shared his strong desire for agencies to work together to ensure that they use all available resources to make highways as safe as possible for the traveling public. He also thanked all of the participating agencies for coming together to learn, share best practices, and develop a plan for strategically moving forward.

The NHDOS Assistant Commissioner discussed the impact of traffic collisions in New Hampshire and nationwide. He detailed the many challenges facing highway safety today, including distracted driving, driving under the influence of legal and illegal drugs, drivers with mental health problems, and elderly drivers. All of these challenges must be addressed despite looming budget cuts. He also emphasized the need for improved collection and management of collision data to more effectively implement countermeasures.

Finally, the NHHSA Coordinator detailed New Hampshire's unique perspective on roadway safety. He cited New Hampshire's official motto – "Live free or die" – as a unique challenge in addressing highway safety. The fact that New Hampshire has the largest legislative body in the country can be an obstacle for passing safety-related legislation. He presented an overview of New Hampshire's recent successes in highway safety including:


Highway Safety Improvement Program
The FHWA New Hampshire Division Office's Safety and Operations Engineer presented an overview of the Highway Safety Improvement Program (HSIP). The purpose of the HSIP is to make infrastructure improvements to reduce the number of fatal and severe injury crashes on all public roads. To receive HSIP funding, each State is required to create a SHSP, which involves analysis of crash data to identify emphasis areas and crash problems related to the emphasis areas, selection of appropriate countermeasures, and prioritization of projects in an HSIP. The HSIP must also align with the State Transportation Improvement Program. If a State demonstrates in its SHSP that its infrastructure safety needs are met, up to 10 percent of its HSIP funding may be applied to non-infrastructure safety strategies.

Safety Data
The NHDOS Business Systems Analyst described New Hampshire's data program and management systems. NHDOS understands the importance of crash data collection and analysis to target the most cost-effective solutions to safety problems. NHDOS collects data that are categorized by crash characteristics, as well as information about the vehicle, driver, and other involved persons. New Hampshire's fatal crash data has historically been easier to request and query than non-fatal crash data, although NHDOS is currently funding a project to reduce wait times for non-fatal data from a few months to a few hours. New Hampshire's crash data are available in an annual report published by NHDOS, which summarizes annual crash data and contextualizes the year's crash data against historic trends.

Motorcycle Safety
The Chief Project Manager for NHDOT presented observations based on his participation in a motorcycle scanning tour hosted by the American Association of State Highway and Transportation Officials. The objective of the tour was to identify cost-effective options to address motorcycle safety and learn about opportunities to integrate them into infrastructure design, barrier design, maintenance practices, intersection operations, and pavement treatments. The scanning tour found areas of opportunity for motorcycle safety in rider education and training as well as infrastructure designs capable of accommodating motorcycles.

Peer Presentations

Prior to the event, the SHSP Core Group compiled a list of questions related to gaps in New Hampshire's program that the group had identified. The three participating peer agencies tailored their discussions to respond to these questions. An overview of their presentations follows.

Washington State Department of Transportation (WSDOT)
WSDOT's Director of Enterprise Risk Management discussed Washington's SHSP process. Washington developed its first highway safety plan in 2000, which coincided with establishing its Zero Fatalities vision. While the Director acknowledged that the State's traditional 4E approach has contributed to significant reductions in fatalities, he also suggested that solutions involving significant data analysis can provide additional reductions in fatalities. He described several key elements that have contributed to the agency's success:

Pennsylvania Department of Transportation (PennDOT)
PennDOT's Safety Management Division Chief and the Transportation Planning Specialist responsible for coordinating Pennsylvania's SHSP process discussed their experience and successful practices via web conference. Based on data, Pennsylvania focuses on seven emphasis areas from its SHSP, which its Multi-Agency Safety Team (MAST) oversees. MAST is composed of leaders from SHSP stakeholder agencies and controls the direction of the plan. The group meets quarterly to assess the status of implementation activities. About 40 organizations are involved in Pennsylvania's SHSP: each organization is represented by a steering committee member who is briefed on the status of the SHSP on an annual basis. Highlights from the discussion on Pennsylvania's SHSP success factors are outlined below.

Utah Department of Transportation (UDOT)
UDOT's Traffic and Safety Division Safety Programs Engineer provided a history of Utah's SHSP development. While preparing to host the 2002 Winter Olympics, Utah's annual fatalities spiked to almost 400. To address this increase, Utah's transportation planning projects focused primarily on infrastructure improvements. As a result, Utah's SHSP initially looked like an engineering document and was not consumable by other safety partners. With the introduction of The Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU) in 2006, Utah used 10 percent flex funding to establish its Zero Fatalities marketing initiative and the SHSP was updated for a wider safety stakeholder audience. The Zero Fatalities campaign has been the key to integrating safety into Utah's culture and highlighting its importance to all stakeholder groups by helping Utah to:

Breakout Group Discussions

Following the peer presentations, participants divided into breakout groups designed to allow diverse stakeholders to work together and build relationships in a collaborative setting. Participants represented their individual organizations as champions but also learned from other members of the group. Each breakout group discussed the strengths and weaknesses of New Hampshire's current SHSP as well as opportunities for improvement. On the second day, groups discussed the composition of New Hampshire's SHSP Core Group, emphasis areas to include in New Hampshire's updated SHSP, and strategies and timelines for each emphasis area. Planning worksheets were supplied for groups to document their work and a facilitator moderated each of the sessions. Findings and recommendations from the breakout groups are summarized below by topic.

Strengths of New Hampshire's SHSP
New Hampshire's SHSP has affected the way that NHDOT conducts its business, particularly with regard to motorcycles. Other strengths of New Hampshire's SHSP and related efforts include:

Weaknesses of SHSP
The groups identified a few weaknesses of New Hampshire's current SHSP including:

Opportunities for Improvement
Based on peer discussions and lessons learned from peer presentations, the groups outlined several opportunities for improving the SHSP in its next iteration:

Next Steps

Based on breakout group discussions during the second day of the event, the membership of the SHSP Core Group was established, which will include representatives from the following organizations:

Next, the participants developed lists of emphasis area team champions and members. The groups also established draft goals, with strategies and performance measures for each. New Hampshire's emphasis areas include roadway departure, intersections, motorcycles and other vulnerable users, driver and passenger protection, teen drivers, elderly drivers, impaired drivers, speeding, distracted driving, and comprehensive data improvement. (See Appendix C for a table summarizing the work of an example emphasis area group – roadway departure – including goals, strategies, and performance measures.) Strategies focused on the following common themes:

Participants also developed the following list of requirements for New Hampshire's updated SHSP:

All emphasis area groups agreed to hold an initial meeting within four months of the peer exchange and committed to holding subsequent meetings on a regular basis (e.g., monthly or quarterly).

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4. Key Findings and Lessons Learned

New Hampshire's peer exchange successfully engaged the State's primary highway safety stakeholders to launch an update to the SHSP. Event participants contributed to a critical analysis of New Hampshire's existing SHSP, outlined ten preliminary emphasis areas for an update of the Plan, and determined membership recommendations and a timeline for the SHSP Core Group and emphasis area teams. Stakeholders learned about successful practices in other States and how to incorporate them into planning for New Hampshire's SHSP update. Participants made particular note of the value of Washington's prioritization of emphasis areas, Pennsylvania's focus on tracking performance, and Utah's success in marketing its SHSP activities to the public.

Noteworthy practices learned from the event included the following:

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5. Feedback and Suggestions

Participants and key staff involved in planning the event appreciated the opportunity to learn from peer States and facilitators. They indicated that the peer presentations provided excellent support and guidance to begin the update process for New Hampshire's SHSP. In particular, participants commented that peer presentations were helpful to better understand how to apply performance measures to track SHSP-related activities and the SHSP's potential role to establish a safety brand to raise public awareness. Multiple participants indicated that the event was an ideal opportunity to understand the needs of various partners involved in roadway safety and build consensus around those needs. Participants also appreciated facilitators' subject matter expertise and event coordination experience.

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Appendix A: Event Presenters, Planners, and Registrants

Peer Presenters
Scott Jones
Safety Programs Engineer
Utah Department of Transportation Traffic and Safety
Office Phone: (801) 965-4285
Email: wsjones@utah.gov
Gary Modi
Chief, Safety Management Division
Pennsylvania Department of Transportation
Office Phone: (717) 783-1190
Email: gmodi@state.pa.us
John Milton
Director, Enterprise Risk Management
Washington State Department of Transportation
Office Phone: (360) 704-6363
Email: miltonj@wsdot.wa.gov
Jeff Roecker
Transportation Planning Specialist
Pennsylvania Department of Transportation
Office Phone: (717) 525-5766
Email: jroecker@state.pa.us
Tamiko Burnell
Transportation Specialist
FHWA Office of Safety
Office Phone: (202) 366-1200
Email: tamiko.burnell@dot.gov
Susan Smichenko
Community Planner
Volpe National Transportation Systems Center
Office Phone: (617) 494-3438
Email: Susan.Smichenko@dot.gov
Ryan Brumfeld
Transportation Specialist
FHWA Office of Safety
Office Phone: (304) 347-5473
Email: ryan.brumfeld@dot.gov
Timothy Taylor
Highway Safety Engineer
FHWA Resource Center
Office Phone: (404) 562-3560
Email: Timothy.Taylor@dot.gov
David Perlman
Operations Research Analyst
Volpe National Transportation Systems Center
Office Phone: (617) 494-3178
Email: David.Perlman@dot.gov
New Hampshire Event Planners
Martin Calawa
Safety and Traffic Operations Engineer
FHWA New Hampshire Division Office
Office Phone: (603) 228-3057 x108
Email: martin.calawa@dot.gov
Stuart Thompson
Highway Safety Engineer
New Hampshire Department of Transportation
Office Phone: (603) 271-1407
Email: gthompson@dot.state.nh.us
Craig Green
Assist. Dir. of Project Development
New Hampshire Department of Transportation
Office Phone: (603) 271-7419
Email: cgreen@dot.state.nh.us
Michael Allen
3M Traffic Safety Specialist
3M Company – Traffic Safety Systems
Office Phone: (401) 368-0438
Email: mdallen@mmm.com
Kimberley Griswold
Vice President, Client Planning and Strategy
Office Phone: (603) 647-9338
Email: kim@wedu.com
Darren Benoit
Transportation Manager
McFarland Johnson
Office Phone: (603) 225-2978
Email: DBenoit@MJINC.com
Gary Guzouskas
Keene State College-Driver Education Instructor Preparation Program
Office Phone: (603) 313-1864
Email: gguzouskas@keene.edu
Roberta Bourque
Business Systems Analyst
Office Phone: (603) 227-4041
Email: roberta.bourque@dos.nh.gov
Howard Hedegard
Highway Safety Specialist
Injury Prevention Center at Dartmouth
Office Phone: (603) 848-0078
Email: nhtrafficsafety@yahoo.com
Robin Bousa
Director of Transportation Systems
Office Phone: (603) 644-0888
Email: rbousa@vhb.com
John LeLacheur
NH State Police
Office Phone: (603) 223-8514
Email: john.lelacheur@dos.nh.gov
Angie Byrne
Regional Program Manager
NHTSA Region 1
Office Phone: (617) 494-2682
Email: angie.byrne@dot.gov
Robert Letourneau
Motorcycle Education Specialist
Office Phone: (603) 227-4111
Email: robert.letourneau@dos.nh.gov
Kevin Carter
Division Administrator
Office Phone: (603) 228-3112 x103
Email: Kevin.Carter@dot.gov
Mark Liebl
NH State Police
Office Phone: (603) 223-8520
Email: Mark.Liebl@dos.nh.gov
Chip Cooper
EMS Research and Quality Management Coordinator
NH Bureau of EMS
Office Phone: (603) 223-4226
Email: richard.cooper@dos.nh.gov
Nathan Miller
Senior Planner
Office Phone: (603) 448-1680
Email: nmiller@uvlsrpc.org
Keith Cota
Chief Project Manager
Office Phone: (603) 271-1615
Email: kcota@dot.state.nh.us
Pat Moody
Director Public Affairs/Traffic Safety
AAA Northern New England
Office Phone: (207) 780-6916
Email: pmoody@nne.aaa.com
Jo-Ellen Courtney
Child Passenger Safety Specialist
Injury Prevention Center/Dartmouth
Office Phone: (603) 653-8355
Email: jo-ellen.courtney@dartmouth.edu
Sam Newsom
Civil Engineer
Office Phone: (603) 485-3806
Email: SNewsom@dot.state.nh.us
Richard Crate
Chief of Police
Enfield Police Department/NH Chief of Police
Office Phone: (603) 632-7501
Email: rcrate@enfield.nh.us
Patricia Rainboth
Executive Director
Victims Inc.
Office Phone: (603) 335-7777
Email: pat.rainboth@victimsinc.org
Kathleen Daley
MRT Coordinator
Office Phone: (603) 227-4051
Email: kathleen.daley@dos.nh.gov
Debra Samaha
Program Director
Injury Prevention Center at Dartmouth
Office Phone: (603) 653-8357
Email: debra.samaha@dartmouth.edu
Marco Damiata
Regional Program Manager
Office Phone: (617) 494-3657
Email: Marco.Damata@dot.gov
Kevin Sheppard
Public Works Director
City of Manchester
Office Phone: (603) 624-6444
Email: ksheppard@manchesternh.gov
Glenn Davison
GIS Project Manager
Office Phone: (603) 271-7145
Email: gdavison@dot.state.nh.us
Rhonda Siegal
Injury Prevention Program Manager
New Hampshire Department of Health and Human Services
Office Phone: (603) 271-4700
Email: rsiegel@dhhs.state.nh.us
Michael Desrochers
Senior Project Manager
Office Phone: (603) 666-7181
Email: Mike.Desrochers@jacobs.com
David Smith
Assistant Administrator
Bureau of Turnpikes - NHDOT
Office Phone: (603) 485-3806
Email: dssmith@dot.state.nh.us
Kathy DesRoches
Director WFD
Manchester Community College
Office Phone: (603) 206-8161
Email: Kdesroches@ccsnh.edu
Christopher Storm
State Trooper
New Hampshire State Police-Troop-A
Office Phone: (603) 223-8490
Email: Christopher.Storm@dos.nh.gov
Kimberly Eccles
Office Phone: (919) 834-3972
Email: Keccles@VHB.com
Peter M. Thompson
NH Highway Safety Agency
Office Phone: (603) 271-2131
Email: pthomson@nhhsa.state.nh.us
Jim Esdon
Program Manager
Injury Prevention Center at Dartmouth
Office Phone: (603) 653-8360
Email: jim.edson@dartmouth.edu
Friedrich von Recklinghausen
Trauma Program Manager
Office Phone: (603) 650-6064
Email: Friedrich.M.Von.Recklinghausen@hitchcock.org
Diana Fenton
Assist. Attorney General
NH Department of Justice
Office Phone: (603) 271-6771
Email: diana.fenton@doj.nh.gov
Steven Wade
Executive Director
Brain Injury Association of NH
Office Phone: (603) 225-8400
Email: steve@bianh.org
Debra Garvin
Program Manager
NH Highway Safety Agency
Office Phone: (603) 271-2131
Email: dgarvin@nhhsa.state.nh.us
Brad Weilbrenner
Research Program Specialist
NH DOS - Bureau of Emergency Medical Services
Office Phone: (603) 223-4200
Email: Brad.Weilbrenner@dot.nh.gov
Steve Gratton
Lovering Family Foundation
Office Phone: (603) 848-2131
Email: sgratton@tds.net
Glen Wilder
FARS Analyst/Fatal Crash Unit
State of NH DOS/DMV
Office Phone: (603) 227-4185
Email: Glen.Wilder@dos.nh.gov

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Appendix B: Agenda

New Hampshire Strategic Highway Safety Plan Update Peer Exchange/Workshop Agenda

May 18 – 19, 2011

Wednesday, May 18, 2011 – Peer Exchange
8:00 am Welcoming Remarks
  • George N. Campbell, Jr. – Commissioner, NH Department of Transportation
  • Earl Sweeny – Assistant Commissioner, NH Department of Safety
  • Peter Thomson – Coordinator, NH Highway Safety Agency
8:20 am Workshop Overview/Expected Outcomes (Stuart Thompson, Highway Safety Engineer, NHDOT)
8:30 am Overview of FHWA's Safety Program (Martin Calawa, FHWA NH Division Office)
8:45 am Overview of New Hampshire's Data Program (Roberta Bourque)
9:00 am Presentation on International Motorcycle Scanning Tour (Keith Cota, Chief Project Manager, NHDOT Highway Design)
9:15 am Peer Presentation (John Milton – WSDOT Director, Enterprise Risk Management)
9:50 am Break
10:00 am Peer Presentation (Gary Modi – Chief, Safety Management Division / Jeffery Roecker – Transportation Planning Specialist, Pennsylvania DOT)
10:35 am Peer Presentation (Scott Jones – Safety Programs Engineer, Utah DOT Traffic and Safety)
11:10 am Q&A for Peers
11:30 am Lunch
12:30 pm SHSP Update – Breakout Groups
  • Current SHSP Strengths
  • Current SHSP Weaknesses
  • SHSP Opportunities for Improvements
1:30 pm Report Out
2:00 pm Break
2:10 pm Large Group Discussion
  • SHSP Structure
  • Mission
  • Vision
3:00 pm Breakout Groups – Emphasis Area Action Plans for Implementation
  • Purpose and Benefits
  • Select Emphasis Areas
  • Critical Elements:
    • Goals
    • Strategies
    • Performance Measures
    • Targets
  • Tracking Performance
3:45 pm Wrap-Up
4:00 pm Adjourn
Thursday, May 19, 2011 – PEER EXCHANGE Workshop
8:80 am Welcome and Logistics
8:15 am Emphasis Area Groups Breakout – Action Plans for Implementation
  • Goals
  • Strategies
9:30 am Report Out
10:00 am Break
10:15 am Emphasis Area Groups Breakout – Action Plans for Implementation (continued)
  • Performance Measures
  • Targets and Tracking
11:15 am Report Out
12:00 am Lunch
1:00 pm Emphasis Area Groups Breakout – Action Plans for Implementation (continued)
  • Performance Measures
  • Targets and Tracking
2:00 pm Report Out
2:30 pm Break
2:45 pm Future Expectations and Next Steps
3:30 pm Adjourn

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Appendix C: Example Emphasis Area – Roadway Departure

Emphasis Area Goals Example Strategies
Lane Departure Keep vehicles in their lanes. For horizontal curves:
  • Shoulder and centerline rumble strips
  • Curve delineation
  • Advanced warning signs
  • All weather/enhanced pavement markings
  • High-friction surface treatment
  • Improve sight distance
  • Verify adequate super-elevation
  • Rumble strips with RPMs
Other countermeasures:
  • Flatten curves
  • Improve super-elevation
  • Active warning devices
  • Concrete median barriers
  • Roadway lighting
  • Widen shoulders
  • Grooved pavement
Minimize the likelihood of a crash or vehicle overturning.
  • Safety edge
  • Shoulder leveling
  • Guardrail and concrete median barrier
  • Add all-weather shoulder
  • Lane widening program
  • Remove, relocate, and redesign obstacles (trees, utility poles)
  • Flatten slopes
Reduce the severity of lane departure crashes.
  • Use less rigid barriers
  • Use guardrail that is safer for motorcyclists
  • Maintain roadside clear zone
  • Flatten slopes
  • Remove, relocate, and redesign obstacles (trees, utility poles)
Tracking Performance
  • Periodically review data for high crash locations and assign accountability.
  • Use the Highway Safety Manual to evaluate/assess predicted crashes along segments of roadway.
  • Use data to set thresholds at a certain number of crashes per segment.
  • Evaluate and develop a set of countermeasures and policies.
Performance Measures
  • Projects per year.
  • Miles of countermeasures installed per year.

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